Last Updated: 10/01/2025

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Welcome to InHouse Media! By accessing or using our website and services, you agree to these Terms of Use & Service (the “Terms”). Please read them carefully. If you disagree with any part, you may not use our site or book services.

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1. Overview

These Terms govern your use of our website, digital platforms, and booking systems, as well as all production services provided by InHouse Media (the “Company,” “we,” “us,” or “our”). Each booking you place constitutes a separate Service Agreement under these Terms.

 

2. Use of Our Website & Services

You agree to use our website and services lawfully and in accordance with these Terms. You may not:

• Use the site for fraudulent, harmful, or illegal purposes

• Attempt to gain unauthorized access to our systems or data

• Copy, reproduce, or redistribute content without written permission

We may suspend or terminate access if you violate these Terms.

 

3. Booking & Project Engagement

When you book a project, you engage InHouse Media to provide real estate media services (photography, videography, drone, 3D tours, listing websites, and related marketing deliverables).

Each booking creates a Listing Production Agreement between you (“Client”) and the Company.

By booking, you agree:

• All information provided is accurate and complete

• You have authority to book services for the property

• To prepare the property for production as outlined below

 

4. Independent Contractor Relationship

InHouse Media operates as an independent contractor. Nothing in these Terms creates a partnership, joint venture, or employment relationship. You acknowledge:

• We control our methods, processes, and tools

• You may set deadlines or quality expectations, but not direct daily operations

• We may accept or decline projects at our discretion

 

5. Payments

All fees are due as specified on your invoice or at the time of booking.
Deliverables are withheld until payment is received in full unless prior arrangements are made.

Late Fees: Unpaid balances accrue 10% every 30 days.
Travel Fees: Projects outside our standard service area may incur $100/hour per person.
Weekend Fees: Weekend shoots may include up to $300/crew member surcharge.

 

6. Cancellations & Rescheduling

• Must be made at least 24 hours in advance

• Changes within 24 hours incur a 25% fee of total invoice

• Weather-related changes are allowed; however, we may postpone if unsafe or unsuitable

• On site cancellations where we arrive but are unable to complete the work result in a minimum of a $75 fee but may go up to 25% of the total order cost.

 

7. Job Site Requirements

Client is responsible for preparing the property before arrival:

• Property must be clean, staged, and ready

• Pets must be removed

• No safety hazards may be present

• We photograph/film “as-is” and may decline unsafe or obstructed sites

We do not move furniture, décor, or perform cleaning.

 

8. Reshoots & Revisions

• Reshoots due to client preference: $150/hr/person

• Photo Revisions: $20 per image

• Video Revisions: One complimentary cycle; additional $100/hr

• Requests must be submitted within 2 business days of delivery

 

9. Turnaround Times

Typical delivery timelines (unless otherwise noted):

• Photos / 3D Tours / Listing Sites: 1 business day

• Highlight Videos: 3 business days

• Luxury / Cinematic Videos: 3–5 business days

Rush edits available for an additional fee.

 

10. Hosting & Renewals

• 3D Virtual Tours: 3 months free hosting → $60 annual renewal

• Listing Websites: 1 year free domain hosting → $25 annual renewal

Hosting renewals are optional and billed annually.

 

11. Intellectual Property & Licensing

All content created by InHouse Media (the “Intellectual Property”) remains our sole property. Upon full payment, we grant you a limited, non-exclusive license to use final deliverables for marketing the specific property.

You may not:

• Transfer or sell content to third parties (e.g., stagers, builders, other agents) without permission

• Modify deliverables without written consent

• Claim ownership or authorship of our work

Third-party use (builders, stagers, etc.) requires a separate license.

We reserve the right to use content for our portfolio, marketing, and advertising unless you request removal of identifiable branding or likeness.

 

12. Media & Location Releases

You grant permission for us to capture media at the booked property and use it for marketing and portfolio purposes.
You are responsible for obtaining property access and permissions.

 

13. Dispute Resolution

If a dispute arises:

1. Negotiate in good faith within 30 days

2. If unresolved → Mediation in Denver, Colorado

3. If still unresolved → Binding Arbitration per AAA rules

Each party bears its own legal fees unless the arbitrator awards otherwise.

 

14. Limitation of Liability

We strive for quality and accuracy, but we are not liable for:

• Errors or omissions on the website or deliverables

• Losses from reliance on content or delays

• Indirect, incidental, or consequential damages

Maximum liability is limited to the total fee paid for the project.

 

15. Indemnification

You agree to indemnify and hold harmless InHouse Media, its employees, and contractors from any claims, damages, or losses arising from your use or misuse of our services, content, or site.

 

16. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules.

 

17. Modifications

We may update these Terms at any time. Continued use of our site or services after changes means you accept the updated version.

 

18. Contact Us

If you have questions or concerns about these Terms, contact us:
📧 hello@bookinhouse.com
📍 Denver, Colorado